Agent supports client’s grandparents through 30-year move

His ongoing support earned him a 10/10 review, after making the selling process as smooth as possible for the family.

“I met Fiona last year around the middle of the year, she was looking after the estate of her grandparents Valerie and Ken, and I could quite clearly see she was under some pressure,” Mitchell said.

“She told me she’d be back down in November, which she was, I called to check-in and we met up again.

“The house needed some serious cleaning up and furniture removed, so I organised for my dad to handle the clean up as cheaply as possible, and we both cleaned the property in preparation for sale.

“Each time Fiona was there, Valerie wanted to come over, so I’d make sure I was available to help her up the stairs and help walk her around.

“I met and helped Valerie on three occasions so she could spend time with her beloved home of 30+ years.”

Fiona’s words:

"Mitchell has been amazing, from the first time we met for an appraisal, up to and after selling my grandparents property.

“This was hard for me, packing up the last 45 years of my grandparents life, and Mitchell just made everything so easy.

“I'm interstate and Mitch has gone above and beyond, to make things run as smoothly and efficiently as possible.

“He helped me with cleaning up, gave me mountains of support, and went out of his way to help through the whole process.

“So incredibly thankful to have met, and worked with such an amazing young man. I highly recommend Mitchell to sell your property, you will not be disappointed.

“THANK YOU from the bottom of my heart, I couldn't have done it without your unconditional support."