“We have had training in NurtureCloud a couple of times before REOO, but I just had not gotten around to using it on a daily basis,” Louise said.

“Since REOO I have been using it every day logging appraisals and buyers.

“The next step is to log all the calls I have during the day which I believe will improve my overall performance and I will have easy access to all my data, which is currently in my phone and diary.”

NurtureCloud proved invaluable during REOO, helping Louise keep track of appraisals as she pushed to secure the most across her offices.

“I could easily keep track of all my appraisals and how many I was up to as I was set on winning most appraisals across our offices,” she said.

“I would not have been able to book 30 appraisals if it was not for Emma Kearney, one of our amazing sales administrators, who helped me log the appraisals while I was on the phone.”

Looking ahead, Louise is excited to explore the platform’s buyer module, seeing it as a game-changer for her business.

“In a small community like ours you know a lot of people and you keep all the data in our head and the phone, but having somewhere to put all of that data will be really good,” she said.

“It’s technology that sets me ahead of my competitors in the market.”

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Check out more great stories from Ray White's latest member magazine.

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