How to troubleshoot your gas cooktop

Here's some key tips to help you troubleshoot common issues with your gas cooktop. Whether you’re dealing with burners that won’t light or uneven heating, we’ve got some simple steps to help you sort it out.

Step 1: Inspect the burner heads
If a burner won’t light, check the burner head for any food debris or residue that might be blocking the ignition. Remove the burner cap and clean it with a damp cloth. For any burnt-on debris, use a toothpick to clean out the small indents in the burner head, then wash it in soapy water. Make sure everything is completely dry before reassembling.

Step 2: Check the ignition system
If the burner still doesn’t light, there may be an issue with the ignition system. Ensure the ignition switch or button is clean and dry. If the spark is weak or not working, it could be due to dirt or moisture. Wipe the ignition area with a dry cloth to remove any moisture or residue.

Step 3: Look for even heating issues
If your burners are lighting but not heating evenly, check if the burner caps are properly aligned. Ensure that the burner cap and burner head are positioned correctly. Misalignment can cause uneven heating or flame distribution.

Step 4: Examine the gas line
If you’ve checked the above steps and the cooktop is still having issues, inspect the gas line for any visible damage or leaks. Remove the burner cap and head to reveal the gas line, which is a small hole in the centre or to the side of the burner. Gently clean with a toothpick to remove any debris which may be trapped. If you suspect a gas leak, do not use the cooktop and contact your property manager immediately. Gas leaks are dangerous and require prompt attention.

Step 5: Still having problems?
If you’ve tried these troubleshooting steps and your gas cooktop is still not working correctly, it may require professional repair. Please contact your property manager to arrange for a technician who can properly diagnose and fix the issue.

We hope these tips help you troubleshoot your gas cooktop and get it back in working order. If you have any other maintenance issues or need further assistance, don’t hesitate to contact your property manager.