PM Gems: Finding a home for a family of 12
Sophie Bridges - Ray White Cranbourne, VIC
What advice do you have for larger families looking for a rental?
Look at as many properties as you can. It is stressful when there is a limited number of properties that will have the room you need. Ask lots of questions to the person showing you the property; we honestly appreciate it so much. A cover letter explaining about yourselves and your families is also really helpful, it helps us understand more about you. Have your application ready to go, ensure that you have covered everything and provide all the documents you can, to help us understand your situation.
What advice do you have for property managers looking to help house a larger family?
Often these families have a very limited list of properties they can look at, in my experience. I knew this family that I helped was a large family, looking specifically for five or six bedroom properties. I looked into what our property manager had coming up on their listings, as well as speaking to our sales team and our business development team to see if we would have anything that would suit. These families appreciate you going above and beyond, and it’s a win-win for your owners as well, especially if you can lease the property off market for them at a good rental return.
How did you get into the industry?
I was always interested in the property management and leasing in the early years, but never had the confidence to put my foot forward and apply for an entry role. I went for an interview to be a receptionist at a small real estate agency and instead got offered a leasing consultant role and I haven’t looked back. I have been with Ray White Cranbourne now for three years.
What do you love about property management?
Being in the leasing field, it’s something different everyday. I’m always learning something new. My favourite part of my job being able to help people in their time of need, when they need to find a roof to put over their heads. It’s so satisfying knowing I had a part to play.
What are your top tips for preventing burnout?
Definitely having a work/life balance. Shut your computer down at the end of your work day and go home and enjoy your downtime. Making sure you set clear expectations with clients and other staff on work hours and when they should expect a response, and holding yourself to those expectations. Always allow yourself to have fun at your job, whether it’s a good laugh with your colleagues or going out for lunch with a group to break up the work day, and not feel like you’re drowning. My belief is that to do well at your job, you have to enjoy it first and foremost.