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With more than two decades of experience, Harcourts head of property management Karmen Costigan (pictured above) spoke about the benefits and pitfalls of using AI in property management. She offered several tips to ensure audience members got the best out of AI.
“AI in property management can solve complex issues for us but it can hallucinate. When technology is good, it’s really good,” Karmen said. “So why would you go backwards?”
Several tips included always proofread anything produced by AI, and treat it like a first draft. Don’t share sensitive data with AI, always use industry specific technology, but most importantly don’t ignore it - it’s here to stay.