Welcome To Your Tenancy

Welcome to your new home! This guide has been created to provide an overview of your rights and responsibilities as a tenant in Australia. Whether you’re new to renting or have been through the process before, understanding the key elements of your tenancy can help ensure a smooth and positive experience.

Communicating with Your Property Manager or Landlord
It’s important to establish clear communication from the start. You can opt to receive important documents, such as your rental agreement, condition report, and inspection notices, electronically. This also applies to any notices you may need to send in return. Electronic communication provides a convenient and efficient way to keep track of important information and ensures everything is well-documented.

Understanding Your Bond
When you move into a rental property, you will likely be required to pay a bond, the amount of bond payable will depend on your state . This bond must be lodged with the relevant state or territory authority within the required time frame. If you do not receive confirmation that your bond has been lodged, it’s important to follow up with the appropriate authority to ensure your payment is secure.

The Condition Report
Prior to moving in, your property manager or landlord will provide you with a condition report. This document outlines the state of the property at the beginning of your tenancy. You should carefully inspect the property, noting any existing issues or damage, and take photos to support your observations. Return a signed copy of the report within the required time period and retain a copy for your records. This report will be essential to avoid or manage any disputes that may arise regarding the condition of the property when you move out.

Repairs and Maintenance
During your tenancy, it’s crucial to distinguish between urgent and non-urgent repairs. To determine what constitutes an urgent repair in your state, please refer to your state legislation. For non-urgent repairs, you should submit a written request and the property manager or landlord must respond within the time frame specified by your state or territory’s legislation.

Modifications to the Property
As a tenant, you may have the right to make certain minor modifications to the property, such as installing picture hooks or child safety devices, without needing formal permission. However, for more significant changes, you will need to obtain written consent from your property manager or landlord. While they cannot unreasonably refuse requests, it’s important to ensure you comply with both your rental agreement and state regulations.

Rent Increases and Inspections
Rent increases are governed by state and territory laws and can only occur under specific conditions. Typically, rent may be increased once every 12 months, but this can vary based on the terms of your rental agreement and your location. You must receive proper notice before any rent increase. Property inspections must also be conducted with appropriate notice, and the property manager or landlord must comply with privacy laws, respecting your right to quiet enjoyment of the property.

Ending Your Lease
When it’s time to end your tenancy, either you or your property manager/landlord must give the appropriate notice as required by law. If you need to vacate the property before the end of your lease, be aware that you may be required to pay break lease fees. If your property manager or landlord requests that you move out, they must provide a valid reason and give the correct notice period in accordance with local legislation.

Returning Your Bond
In preparation for your bond refund, it is important that the property is properly cleaned and any damage repaired prior to your vacating inspection. It is advisable to come to an agreement with your property manager or landlord regarding the return of your bond. If there is any dispute over the bond, you can lodge a claim with your state or territory’s bond authority. If the property manager or landlord does not contest your claim within the specified period, the bond will typically be returned to you.

We trust this guide will help you navigate your tenancy with confidence. Being informed about your rights and responsibilities can prevent potential issues and make your renting experience more seamless. Should you have any further questions, don't hesitate to reach out to your property manager. Welcome to your new home!